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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of AIMEE HOWELL

AIMEE HOWELL

December 11, 2025

5  out of  5
rating by AIMEE HOWELL
"I had an excellent experience. So helpful with my needs and responded quick. We got everything handled within the hour!!"
We responded:
"Aimee, thank you for the 5 stars and the review!! We appreciate you!! ~Kelli"
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Arlet Bustamante

December 10, 2025

5  out of  5
rating by Arlet Bustamante
"Muy buena atención"
We responded:
"Arlet, muchas gracias!! ~Kelli"
Profile photo of Becca Riebesell

Becca Riebesell

December 4, 2025

5  out of  5
rating by Becca Riebesell
"I was blown away by the professionalism and service that Rylie provided. He was incredibly patient with me and answered all of my questions. Y’all, the savings for my auto policy were more than 40%, who wouldn’t love that!!!!!"
We responded:
"Becca, thank you so much I’m so excited to hear we saved you over 40% that makes me so happy!!! I Will definitely let Rylie know about your 5 star review and testimonial!! Thank you!!! ~Kelli"
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Maria Galvan Labrada

December 3, 2025

5  out of  5
rating by Maria Galvan Labrada
"Great agency. Working with Alejandra she is amazing! Super helpful, patient. Highly recommend!"
We responded:
"Maria, thank you so much for the testimonial and the 5 stars!! We appreciate you!! ~Kelli"
Profile photo of Jennifer Hunter

Jennifer Hunter

December 3, 2025

5  out of  5
rating by Jennifer Hunter
"I recently switched my auto and renters insurance, and the experience was outstanding. The representative, Rylie, made the entire process easy and stress-free. They offered better coverage with more benefits at a lower price than my previous policy. He was incredibly helpful, knowledgeable, and genuinely focused on finding the best option for me. Highly recommend their services to anyone considering making a change."
We responded:
"Jennifer, I am so happy to hear about the great experience Rylie gave you and how we were able to give you better coverages and benefits at a better price!! This is what we strive to do!!! We are so excited to have you as one of our newest neighbors!!! Welcome to Kelli Ashbrook State Farm ☺️ ~Kelli"
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fhautos alex

November 26, 2025

5  out of  5
rating by fhautos alex
"Muy atento lo recomiendo"
We responded:
"Gracias ☺️!!!! ~Kelli"
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Ashbrook Cummings

November 21, 2025

5  out of  5
rating by Ashbrook Cummings
"I went in and saw Judy she made things super quick and easy and told me about the different discounts i can get as a teenage driver"
We responded:
"Ashbrook Kyle Cummings!!! Thank you for letting me know about Ms Judy!! She will be tickled to hear your compliment!! Thank you for letting me and her know!!! Love you!! Your mom, ~Kelli"
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Alana

November 6, 2025

5  out of  5
rating by Alana
"You did amazing job today thank you for helping us out today ."
We responded:
"Thank you so much, Alana for letting us know!! We love the feedback!! Thank you for your business and the 5 star review!! ~Kelli"
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marissa allen

November 5, 2025

5  out of  5
rating by marissa allen
"Quick and very friendly"
We responded:
"Marissa, thank you for the 5 stars and nice review!! We appreciate you!! ~Kelli"
Profile photo of Reta Boop

Reta Boop

October 29, 2025

5  out of  5
rating by Reta Boop
"Kellys office has always been friendly and professional. Ale took the time to go over different prices and coverage options (a couple of times lol) just for me to change them at the last minute. Friendly, knowledgeable, and professional."
We responded:
"Reta, we don’t mind at all changes at the last minute!! So glad she could give you all the options for you to be able to make the choice and changes you felt most comfortable with!! Thank you for your business and the 5 star review!!! We appreciate you!! ~Kelli"
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Claudia G Rodriguez

October 22, 2025

5  out of  5
rating by Claudia G Rodriguez
"If you’re on the lookout for an incredible insurance policy, look no further than Kelly Ashbrook and her amazing team! They truly are the best in the business! The customer service is absolutely fantastic—thank you so much for the awesome experience!! 💐"
We responded:
"Claudia, thank you so much for the awesome review!!! We appreciate you and your recommendation!!! Thank you for being our customer!! ~Kelli"
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Heron Ortiz

October 22, 2025

5  out of  5
rating by Heron Ortiz
"Buen servicio recomendada"
We responded:
"Heron, Gracias!! ~Kelli"
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victor hernandez

October 22, 2025

5  out of  5
rating by victor hernandez
"Service excelente la agente muy servicial Alejandra y lo mejor que es bilingüe las tarifas muy buenas lo recomiendo"
We responded:
"Mucho Gracias, Victor!! ~Kelli"
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Sarahi Gomez

October 18, 2025

5  out of  5
rating by Sarahi Gomez
"Muy buen servicio y atención al cliente"
We responded:
"Gracias, Sarahi!!! ~Kelli"
Profile photo of Shamarion Judd

Shamarion Judd

October 7, 2025

5  out of  5
rating by Shamarion Judd
"Carmen has been awesome in helping me get my home and car insurance at a great rate."
We responded:
"Shamarion, thank you so much for the 5 star review and the testimonial!! We appreciate your business and are so glad we were able to get you such great rates on your car and home!! More than happy to help!! ~Kelli "
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avery stewart

September 23, 2025

5  out of  5
rating by avery stewart
"They are awesome! From a bad experience from my previous insurance, I am so happy to be with State Farm. Thank you Carmen!"
We responded:
"Avery, we are so happy that we have been able to show you insurance can be a pleasant experience!! Thank you for letting us serve you!! Thank you for your sweet review and the 5 stars!! We appreciate you!! I will let Carmen know how happy you are with her service!! Thank you again!! ~Kelli"
Profile photo of Luis Fernando Mendiola Peréz

Luis Fernando Mendiola Peréz

September 19, 2025

5  out of  5
rating by Luis Fernando Mendiola Peréz
"Alejandra is very kind and helped me a lot with the process."
We responded:
"Luis, I’m so glad to hear how pleased you are with Alejandra’s kindness and service!! We appreciate you and the 5 stars!! Thank you, Kelli"
Profile photo of Micheal Earp

Micheal Earp

September 16, 2025

5  out of  5
rating by Micheal Earp
"Alejandra was a pleasure to work with, made the process of switching over so easy for me and found me a amazing rate!"
We responded:
"Michael, I’m so happy to hear how pleased you are with Alejandra’s service and the ease of switching to us!! We appreciate you and your sweet 5 stars review!! Thank you, Kelli"
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Sam Sims

September 8, 2025

5  out of  5
rating by Sam Sims
"Carmen was so professional 🫶🏽🤝🏽"
We responded:
"Sam, thank you so much for letting us know how professional Carmen’s service has been!! We appreciate you, your business and the 5 star review!!! Thank you, Kelli"
Profile photo of Lasondra Weekly

Lasondra Weekly

September 5, 2025

5  out of  5
rating by Lasondra Weekly
"I really love dealing with the ladies at State Farm they’re friendly and kind and very helpful. And always make you feel welcome and at home. Also Mrs. Carmen she is such a sweetie she is always full of light and laughter . It’s her Spirit and warm smile for me. If you haven’t meet her go check her out."
We responded:
"Lasondra, thank you so much for the sweet review!! I am so glad to hear you feel at home with our agency!! That is my goal!! I will definitely let the ladies know about your kind words and especially Carmen!!! Thank you so much for your business and the awesome 5 star review!!! We appreciate you!!! ~Kelli"
Profile photo of Alvaro Salguero

Alvaro Salguero

September 4, 2025

5  out of  5
rating by Alvaro Salguero
"Our agent, Alejandra is very knowledgeable and caring. She helped chose the right policy and at the right price. Highly recommended for insurance purposes."
We responded:
"Alvaro, thank you so much for letting us know how pleased you are with Alejandra!! We are excited you are our customer and that we are able to help you so much with your motorcycle insurance!! Thank you for the review and the 5 stars!! We appreciate you!! ~Kelli"
Profile photo of Ross Cowling

Ross Cowling

August 12, 2025

5  out of  5
rating by Ross Cowling
"My wife and I are so glad we choose Kelly Ashbrook State farm 13 years ago. I recommend anyone in the Texarkana area take advantage of their friendly and prompt service."
We responded:
"Thank you, Ross!!! I so appreciate your business!!! Thank you for the sweet!! review!!! We are honored to be your insurance agency!!! ~Kelli"
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Paige Mcniel

July 25, 2025

5  out of  5
rating by Paige Mcniel
"I have been looking for cheaper insurance for a long time. Ali was such a huge help and aso very nice ."
We responded:
"Paige, I’m so happy Ali has been such a great help after such a long search!! We’re excited to help!! Thank you for the kind review and 5 stars!! We appreciate you and are always happy to serve anytime!! ~Kelli"
Profile photo of Summer Grogan

Summer Grogan

June 25, 2025

5  out of  5
rating by Summer Grogan
"Emily was great at helping us be able to save some money on our insurance! She is so sweet and helpful!"
We responded:
"Summer, I am so glad we were able to save you some money!!! I’m so happy you are pleased with Emily’s service as well!! We are so excited to have you as our customer!! Welcome as one of our newest good neighbors!!! Thank you for the kind review and the 5 stars!! We appreciate you and look forward to helping you with anything you need!! ~Kelli"
Profile photo of Jace Grogan

Jace Grogan

June 24, 2025

5  out of  5
rating by Jace Grogan
"Emily was extremely helpful and steered me in the right direction to get the best insurance rates. Highly recommend this establishment."
We responded:
"Jace, how sweet!! We appreciate you guys and are so excited to have you as our customers!! Thank you for the kind 5 star review!! We look forward to handling any and all of your insurance needs!! ~Kelli"