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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarahi Gomez

October 18, 2025

5  out of  5
rating by Sarahi Gomez
"Muy buen servicio y atención al cliente"
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Shamarion Judd

October 7, 2025

5  out of  5
rating by Shamarion Judd
"Carmen has been awesome in helping me get my home and car insurance at a great rate."
We responded:
"Shamarion, thank you so much for the 5 star review and the testimonial!! We appreciate your business and are so glad we were able to get you such great rates on your car and home!! More than happy to help!! ~Kelli "
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avery stewart

September 23, 2025

5  out of  5
rating by avery stewart
"They are awesome! From a bad experience from my previous insurance, I am so happy to be with State Farm. Thank you Carmen!"
We responded:
"Avery, we are so happy that we have been able to show you insurance can be a pleasant experience!! Thank you for letting us serve you!! Thank you for your sweet review and the 5 stars!! We appreciate you!! I will let Carmen know how happy you are with her service!! Thank you again!! ~Kelli"
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Luis Fernando Mendiola Peréz

September 19, 2025

5  out of  5
rating by Luis Fernando Mendiola Peréz
"Alejandra is very kind and helped me a lot with the process."
We responded:
"Luis, I’m so glad to hear how pleased you are with Alejandra’s kindness and service!! We appreciate you and the 5 stars!! Thank you, Kelli"
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Micheal Earp

September 16, 2025

5  out of  5
rating by Micheal Earp
"Alejandra was a pleasure to work with, made the process of switching over so easy for me and found me a amazing rate!"
We responded:
"Michael, I’m so happy to hear how pleased you are with Alejandra’s service and the ease of switching to us!! We appreciate you and your sweet 5 stars review!! Thank you, Kelli"
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Sam Sims

September 8, 2025

5  out of  5
rating by Sam Sims
"Carmen was so professional 🫶🏽🤝🏽"
We responded:
"Sam, thank you so much for letting us know how professional Carmen’s service has been!! We appreciate you, your business and the 5 star review!!! Thank you, Kelli"
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Lasondra Weekly

September 5, 2025

5  out of  5
rating by Lasondra Weekly
"I really love dealing with the ladies at State Farm they’re friendly and kind and very helpful. And always make you feel welcome and at home. Also Mrs. Carmen she is such a sweetie she is always full of light and laughter . It’s her Spirit and warm smile for me. If you haven’t meet her go check her out."
We responded:
"Lasondra, thank you so much for the sweet review!! I am so glad to hear you feel at home with our agency!! That is my goal!! I will definitely let the ladies know about your kind words and especially Carmen!!! Thank you so much for your business and the awesome 5 star review!!! We appreciate you!!! ~Kelli"
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Alvaro Salguero

September 4, 2025

5  out of  5
rating by Alvaro Salguero
"Our agent, Alejandra is very knowledgeable and caring. She helped chose the right policy and at the right price. Highly recommended for insurance purposes."
We responded:
"Alvaro, thank you so much for letting us know how pleased you are with Alejandra!! We are excited you are our customer and that we are able to help you so much with your motorcycle insurance!! Thank you for the review and the 5 stars!! We appreciate you!! ~Kelli"
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Ross Cowling

August 12, 2025

5  out of  5
rating by Ross Cowling
"My wife and I are so glad we choose Kelly Ashbrook State farm 13 years ago. I recommend anyone in the Texarkana area take advantage of their friendly and prompt service."
We responded:
"Thank you, Ross!!! I so appreciate your business!!! Thank you for the sweet!! review!!! We are honored to be your insurance agency!!! ~Kelli"
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Paige Mcniel

July 25, 2025

5  out of  5
rating by Paige Mcniel
"I have been looking for cheaper insurance for a long time. Ali was such a huge help and aso very nice ."
We responded:
"Paige, I’m so happy Ali has been such a great help after such a long search!! We’re excited to help!! Thank you for the kind review and 5 stars!! We appreciate you and are always happy to serve anytime!! ~Kelli"
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Claudia G Rodriguez

July 16, 2025

5  out of  5
rating by Claudia G Rodriguez
"If you’re on the lookout for an incredible insurance policy, look no further than Kelly Ashbrook and her amazing team! They truly are the best in the business! The customer service is absolutely fantastic—thank you so much for the awesome experience!! 💐"
We responded:
"Claudia, thank you so much for the awesome review!!! We appreciate you and your recommendation!!! Thank you for being our customer!! ~Kelli"
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Summer Grogan

June 25, 2025

5  out of  5
rating by Summer Grogan
"Emily was great at helping us be able to save some money on our insurance! She is so sweet and helpful!"
We responded:
"Summer, I am so glad we were able to save you some money!!! I’m so happy you are pleased with Emily’s service as well!! We are so excited to have you as our customer!! Welcome as one of our newest good neighbors!!! Thank you for the kind review and the 5 stars!! We appreciate you and look forward to helping you with anything you need!! ~Kelli"
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Jace Grogan

June 24, 2025

5  out of  5
rating by Jace Grogan
"Emily was extremely helpful and steered me in the right direction to get the best insurance rates. Highly recommend this establishment."
We responded:
"Jace, how sweet!! We appreciate you guys and are so excited to have you as our customers!! Thank you for the kind 5 star review!! We look forward to handling any and all of your insurance needs!! ~Kelli"
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T Happy

June 23, 2025

5  out of  5
rating by T Happy
"Emily was a pleasure to speak with and provided me with all of the information I was needing! A++ 5/5 from these guys!"
We responded:
"T, thank you for letting us know how pleased you are!!! We appreciate your vote of confidence and the 5 star review!!! We are so glad it was a pleasant and informative interaction for you!! Thank you again!!! ~Kelli"
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Michael Williams

June 16, 2025

5  out of  5
rating by Michael Williams
"Fast and professional service! Best insurance and people in town!"
We responded:
"Michael, thank you so much!! How kind of you!! We appreciate your review and 5 stars and especially you being our customer!! Thank you!! ~Kelli"
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jose fierro

June 10, 2025

5  out of  5
rating by jose fierro
"Great customer service!"
We responded:
"Jose, thank you so much!! We are excited you’re our customer!! You offered excellent customer service too!! We appreciate you and the 5 star review!! So nice to meet you!! ~Kelli"
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Rj Williams

June 2, 2025

5  out of  5
rating by Rj Williams
"Just moved into my new house and Emily helped a big part making sure my things are insured."
We responded:
"Congratulations on your new house!! I’m so excited Emily was able to get your things insured!!! Thank you for the 5 stars and the review!!! We appreciate you!! ~Kelli"
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Angel Hernandez

May 27, 2025

5  out of  5
rating by Angel Hernandez
"Excelente servicio"
We responded:
"!!!Muchas gracias!!! ~Kelli"
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Frank Jewell

May 21, 2025

5  out of  5
rating by Frank Jewell
"She did a great job"
We responded:
"Frank, thank you so much for letting us know how we did!!! We appreciate you!!! Thank you for the reference and the 5 stars!! ~Kelli"
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John Tibbit

May 21, 2025

5  out of  5
rating by John Tibbit
"Friendly, fast, and reliable."
We responded:
"John, thank you so much!! We appreciate you, the testimony and the 5 stars!! ~Kelli"
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Sky Jordan

May 21, 2025

5  out of  5
rating by Sky Jordan
"I normally have so much problems with insurance companies, but I have had the best time with Kelli Ashbrook. She was so nice and speedy. I got all of my stuff done in a day."
We responded:
"Sky, thank you so much!! This makes me happy to hear you are pleased!! We appreciate you!!! ~Kelli"
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Lindsay DeLatte

May 21, 2025

5  out of  5
rating by Lindsay DeLatte
"Judy was incredibly helpful with all my questions and changes! 10/10"
We responded:
"Lindsay, thank you so much for letting us know that you were pleased with our service!! We appreciate you!! I will definitely pass on that kudos to Judy!! Thank you!!!! ~Kelli"
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Emily Aldridge

May 21, 2025

5  out of  5
rating by Emily Aldridge
"My husband and I have been with the Kelli Ashbrook office for a couple years now and we’re still just as impressed as the first time! Judy is so helpful and easy to work with!"
We responded:
"Thank you so very much!! We are so excited to have you as our customer and to know you are pleased!! I will make sure Judy hears your complement!! Thank you again and thank you for the 5 star review!!!"
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Larry Vasquez

May 20, 2025

5  out of  5
rating by Larry Vasquez
"Holly and the whole team are amazing. Would never use another agency 5⭐️!!"
We responded:
"Larry!!! We appreciate you!!! I will definitely give Holly kudos on your behalf too!! Thank you for your reference and for your business!! We appreciate you!!! ~Kelli"
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Mixed Mickey

May 20, 2025

5  out of  5
rating by Mixed Mickey
"I adore Kelli Ashbrook! I don’t let anyone else touch my insurance needs! Her and her team broke down everything in terms that I can understand. They made insurance more understandable and easier to manage. You definitely need to call them up if you have any problems!"
We responded:
"You are awesome and we appreciate you!!!! Thank you for the recommendation, the sweet review, the 5 stars and especially for being our customer!!! We so appreciate your loyalty!!! Thank you so much!!! ~Kelli"